Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Pre-Orders

All items purchased on the same order as a pre-order will ship together, at the time of release of the pre-ordered items.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

In-store pickup

You can skip the shipping fees with free local pickup at 7385-G Baltimore Annapolis Blvd, Glen Burnie, Maryland 21061.
After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions. If you'd like curbside pickup instead of in-store, please let us know in the order notes.

Our in-store pickup hours are 10am - 9pm Monday through Saturday and 11am - 6pm on Sunday. Please have your order confirmation email with you when you come.

International Shipping

We do offer international shipping. Shipping charges for your order will be calculated and displayed at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Games and Stuff is not responsible for these charges if they are applied and are your responsibility as the customer.

Refunds, returns, and exchanges

We accept returns up to 15 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at info@gamesandstuffonline.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at info@gamesandstuffonline.com.